Mare Magnum

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  • Can I receive an invoice for my order?

    Yes, you can enter your billing information when ordering or in your account by clicking on "Personal data">"Billing data", in any case only before placing your order.Help desk: amministrazione@mar...

  • Can I pay for a book in installments?

    Yes, you can pay for a book in instalments starting from 300 €. Buy one or more items from a single bookseller and choose "Installments" as your payment method. In agreement with the bookseller, we...

  • Shipment of very heavy books

    Sometimes the book is particularly heavy, the size of the book makes it necessary to ship it ad hoc, or the book is of great value and the bookseller believes it is necessary to adopt a safer and m...

  • I want to cancel my account. How can I do that?

    To cancel your account at Maremagnum.com please contact our Technical Support by writing an email marco.crepaldi@maremagnum.com  

  • Right of withdrawal and refund

    To exercise the right of withdrawal you will send e-mail to Maremagnum, no later than 14 working days from the date of receipt of items.Within 14 days, you must return the item to the sending books...

  • The book does not correspond to the one ordered. What should I do?

    If you receive an item other than the one ordered, you can exercise your right of withdrawal and be refunded. Please contact Maremagnum within 14 days, indicating your order number and the problem ...

  • How to upload your inventory

    To be uploaded on-line, the inventory must be in electronic format. If you do not have an electronic version of the inventory, Maremagnum offers the free classification software MareMagnumPro, desi...

  • How do I sign up to Maremagnum?

    To sign up simply click on this link and choose your user registration. Once you have filled in all the fields, click on "confirm registration". Within a few minutes you will receive an email to co...

  • I keep getting reminders of payments. What should I do?

    In case of payment by bank transfer, you can send an email with the bank receipt of the transfer to the following address amministrazione@maremagnum.com and request to stop the reminder payment.

  • Can I receive a single invoice for more than one items?

    If your order includes multiple items from different bookstores, you will only receive one receipt or invoice.